I honestly do care about my patients; I'm glad that they notice. (Note: Tim gave permission to use his full name on the internet.)
Tuesday, August 11, 2015
It's so nice to be appreciated!
Recently, a new adult patient emailed me, saying: “Hello Dr. Okun, I
just wanted to write a quick email and thank you so much for all the time you spent
with me yesterday explaining the many different options for my treatment. Your attention to me and my situation was
nothing less than truly professional, thoughtful and caring. I left your office feeling like you really
cared about my teeth and situation and it was the best visit I ever had to a
dentist. I want you to know how much
that meant to me and how truly appreciative I am. Thank you from the bottom of my heart. Kindest regards, Tim Boyd :-).” The same day, Gloria, another adult patient in my office, repeated to me what she told her general dentist's hygienist, that she had found a wonderful
orthodontist. She told her, “Dr. Okun
takes care of her patients; Dr. “X”,(the orthodontist to which her dentist
referred her) only cares about the money.” A few weeks ago I received a letter from a father who was moving out of the country with his family before orthodontic treatment could be completed on his son. He wrote, "Thank you for all of your help with "F"- I am only sorry we don't get the opportunity to send you "L", "M" and maybe even me! The pictures from March 2014 show just how far you have brought him."
I honestly do care about my patients; I'm glad that they notice. (Note: Tim gave permission to use his full name on the internet.)
I honestly do care about my patients; I'm glad that they notice. (Note: Tim gave permission to use his full name on the internet.)
Monday, May 4, 2015
Amazing Reviews
Samantha P posted a 5 star review on Yelp:
"I started my treatment with Dr. Okun 3 months ago and was immediately impressed with how thorough she is. She takes a minimalist approach to your treatment and recommends treatment as if you were her kid. Her main interest is the longevity of your teeth. She is flexible with payment plans and scheduling appointments is very easy. So far I am really enjoying working with her as my experience with my first orthodontist was less than desirable."
Anonymous from Old Greenwich, CT, and Paula G, each rated Dr. Okun with 5 stars on Google Maps:
"I started my treatment with Dr. Okun 3 months ago and was immediately impressed with how thorough she is. She takes a minimalist approach to your treatment and recommends treatment as if you were her kid. Her main interest is the longevity of your teeth. She is flexible with payment plans and scheduling appointments is very easy. So far I am really enjoying working with her as my experience with my first orthodontist was less than desirable."
Anonymous from Old Greenwich, CT, and Paula G, each rated Dr. Okun with 5 stars on Google Maps:
"Dr. Okun is very thorough always taking time to explain everything to my children and me. She's experienced and very skilled and a wonderful Orthdontist. We highly recommend her practice."
Friday, March 13, 2015
"Invisalign" Retainers forever; a new solution
Multiple conversations with local dentists are coming to the same conclusion: Invisalign may make the front teeth look straight, but it doesn’t create great occlusions. The smile may look nice, but the bite doesn’t work.
Recently the patient pictured above came in requesting that
I order more Invisalign retainers for her. (She was not returning to the treating orthodontist
because she had moved.) She had been
wearing Invisalign retainers for many years and was happy with how her teeth
looked. She knew that she needed to wear
retainers the rest of her life to keep her teeth straight. Orthodontically the
result was less than satisfactory. The
top teeth overlapped the bottom teeth over 75% in the front (they should only
overlap 1-2mm), and unless the patient postured her lower jaw forward, the
front teeth could not meet like scissors to cut food. In addition, the gum was “creeping
down” on the back teeth so that the roots stuck out. This loss of periodontal attachment is
frequently seen in patients that grind their teeth or wear flexible retainers
(like Invisalign and Essex retainers) long term. The loss of attachment is accelerated
when there is also a little bit of inflammation in the gums (from not brushing
effectively and not flossing every day.) I suggested that we change her retention
appliance. Rigid retainers would
minimize the rate that the gum- coverage of the roots would be lost in the
future. An occlusal guard would give the patient a comfortable place to bite,
at least at night when she was wearing it. We decided to make an occlusal guard
for the top teeth (a rigid piece of plastic which fits on the top teeth, but is
adjusted to touch all of the bottom teeth when the teeth are closed) and a Hawley
retainer for the bottom teeth (an orthodontic retainer with a front wire to
keep the front teeth aligned with the hard plastic which sits on the tongue
side of the teeth).
The result was astounding.
At the visit that the occlusal guard was delivered the patient commented
on how comfortable her bite felt, and that her face felt so much more relaxed
than it did without the guard. The
muscles in her face did not have to work so hard when the teeth were closed on
the guard because the bite against the plastic was balanced from "right to left" and "front to back". This never happened
when she closed her teeth. She assured
me that she would wear the lower retainer and upper guard every night forever,
not only because she wanted to guarantee that the teeth stayed straight, but
because they made her face feel so much better.
I know that patients will continue to ask for aligner
treatment like invisalign, and I know that the results may not always be
satisfactory. But as the case above
demonstrates, there is a long term solution for these patients which will
retain tooth alignment, preserve the bones and gums that hold these teeth in
the mouth (i.e. Keep the periodontal
attachment), and allow the chewing muscles to relax 1/3 of the rest of their
life (i.e. 8 hours out of every 24.) Once again, a patient has left my office
happy with her treatment.
Friday, September 12, 2014
Jelly fish, Whales and Dophins
My treatment room ceiling is covered in fish- the beany baby kind- so that patients have something to look at while laying back in the chair. The younger patients like to talk to the the whale hanging over their heads, and several patients have donated new additions to our ceiling aquarium. C.T. has been looking for a rainbow fish for over a year, but settled recently on this pink jellyfish. I was thrilled with her thoughtful gift and promised her I'd hang it over the sink where patientswash up after treatment. It turns out that I'm not the only one excited by my new addition. In one day four patients commented on my new jelly fish. Now the kids have a new friend to keep them company.
Okun Orthodontics is a Better Business Bureau Accredited Business
Dr. Judith A. Okun is honored that the Better Business Bureau has recognized Okun Orthodontics as a business which deals honestly with our patients and colleagues. For over 25 years Dr. Okun has worked to deliver quality patient care, fully explain our treatment goals and expectations, and honor all of our agreements. Congratulations Dr. Okun!
Monday, September 8, 2014
It's intriguing to see how patients entertain themselves in our reception area. Sometimes they pull out the tablet or phone that Mom keeps in her purse, sometimes their devices travel in their own pockets, Candy Crush at the ready. Often it's our game cube or magazines. I always smile when I see that they are still intrigued by old fashioned real-life blocks. Zach was so pleased with his creation that he couldn't wait for his mom to see it, so we preserved it for posterity in this photo.
Wednesday, July 30, 2014
Giving Back
We at Okun Orthodontics believe in giving back to our local
community. That is why we are one of the
proud sponsers of Rye Brook’s 2014 Officer Phil Child Safety Program. This program will teach students in
Kindergarten through Fourth grade safety information such as how to deal with
bullies, and what to do if you see someone trying to pull your friend into a
car. The Officer Phil program is part of
an ongoing educational process which is modified for each grade level’s
capabilities.
Last year Okun Orthodontics also participated in Rye Brook’s
Crime in America Community Resource Program which was dedicated to adults. The educational materials produced covered
topics such as domestic abuse, sexual assault, carjacking, shoplifting, home
security, teen abuse of prescription drugs, telemarketing scams, consumer and
jury duty scams, child identity theft, protecting your credit cards, fire
prevention, and senior safety.
Tuesday, June 24, 2014
Dental Care = Healthcare
Here’s a summary of the most recent continuing education
course I have taken. Dr. Tim Donley
(DDS, MSD) spoke about periodontal disease and what we dental professional
should be telling our patients:
“Inflammation ls at the root cause of many of the chronic diseases
that occur with age. The mouth is a
source of these exact same mediators of inflammation when chronic periodontal
disease is present.” When there is
inflammation of the gums (i.e. gums that are red and puffy or gums that bleed), there is ulceration of the epithelium (skin) allowing
bacteria, bacterial byproducts, and mediators of inflammation to enter the
blood stream, and travel throughout the body, influencing the progression of
systemic diseases including heart disease, rheumatoid arthritis, diabetes, and
pregnancies which result in premature
low birth weight babies. All diseases in the mouth are caused by bacteria, but
the body’s response to the bacteria does vary.
The patient’s most at risk for chronic inflammatory periodontal disease
are tobacco users, diabetics, and patients who suffer from obesity. "Brushing
and flossing" is good prevention, but won’t solve the problem if there is subgingival
inflammation already present, therefore you need to partner with your dental
care professional (dentist and hygienist) for minimal oral inflammation over
your lifespan. Good dental care is necessary for good healthcare.
When was the last time a dentist or hygienist checked you
for gum disease?
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