Dear patient,
In a surprise announcement by Governor Cuomo on May 31, all
dental office in New York State are permitted to open June 1, 2020. We are so
excited to be able to get back on track with all of your treatments.
In order to provide a safe environment for
you when you are in our office, we are following the guidelines of New York
State, the Centers for Disease Control, the Department of Health, the New York
State Dental Association, and the American Dental Association for infection
control and social distancing. Please read this letter so you know what to
expect when you come to our office.
Everyone in the building must
wear a mask over their mouth and nose at all times except when it
is necessary to remove it for dental (or medical) treatment.
Call from the parking area to see if we have a room open for
you.
Reception area seating has been
limited to maintain social distancing. We have also eliminated high touch items
from the reception area; there will be no blocks, books, magazines, patient
information pamphlets or game cube controllers available until the Corona Virus
is no longer a threat, so there is no entertainment waiting for you in our
office. We are making an effort to schedule more lightly to minimize wait times
and maintain social distancing; this might mean that you will be offered fewer
options when scheduling your appointment.
Only one person may accompany a patient into the
office.
Please leave additional “visitors”
(siblings, friends, parents) at home.
If
a second parent would like to participate in a treatment discussion, we will
include them over a video-conference medium like face time or Skype.
Take the stairs; avoid the elevators if you don’t need them.
The doors to the stairways are propped open so that you don’t need to touch
them. The elevators are limited to 2 passengers at a time.
Use the bathroom before you leave your house. We can’t
control the number of people in the building’s restrooms.
Please wait at the door to the office until there is someone
at the front desk to greet you, take your temperature, and ask you screening
questions.
If you or someone with whom
you have spent time has had a fever, cough, shortness of breath, inexplicable
loss of taste or smell, or has tested positive for COVID19 in the last two
weeks, please call to reschedule your appointment. If you come with these
symptoms we will not be able to treat you and we will be rescheduling your
appointment anyway.
Also, if you develop
these symptoms within 2 weeks of the time you were here, please call us so that
we can notify anyone with whom you may have had contact in our office.
Once you have passed pre-screening, you will be directed to
a sink in the treatment room for all parties to wash their hands with soap and
water.
Patients will rinse with ioRinse
to minimize the number of viable microbes that may be aerosolized during
treatment procedures.
IF YOU ARE
ALLERGIC TO IODINE PLEASE LET US KNOW SO THAT WE MAY GIVE YOU AN ALTERNATIVE
RINSE. Please throw paper towels in the green pail near the entrance to the
room, not under the sink.
Please save
your cup in case you need it to rinse during your appointment.
After your appointment, please wait in the treatment room
until there are no other patients waiting at the front desk.
Then walk to the reception room and speak to
the front desk staff through the glass window to schedule appointments or make
payments.
We look forward to seeing you again and are happy to answer any
questions you may have about the steps we take to keep you, and every patient,
safe in our practice. To make an appointment, please call our office at (914)
253-0722.
Thank you for being our patient. We value your trust and loyalty and
look forward to welcoming back our patients, neighbors and friends.
Sincerely,
Dr. Judith Okun, Tracey, Corinne, and Deborah